1. Introduction

Welcome to launchmeloud (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our web pages located at https://launchmeloud.com operated by launchmeloud.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://launchmeloud.com/privacy

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at hello@launchmeloud.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

Thank you for being responsible.

2. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at hello@launchmeloud.com.

This does not apply to candidate (job seeker) accounts. Creating a candidate profile does not sign you up for marketing emails. We send candidates only the emails needed for the service, such as sign-in codes, application updates, and “Invite to apply” invitations and their reminders. We send candidates marketing emails only if they separately agree to receive them.

3. Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

4. text-content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“text-content”). You are responsible for text-content that you post on or through Service, including its legality, reliability, and appropriateness.

By posting text-content on or through Service, You represent and warrant that: (i) text-content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your text-content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any text-content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for text-content you or any third party posts on or through Service.

Listings submitted to our public directory must also follow our Listing Guidelines.

5. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.

Cloudflare analytics Cloudflare analytics is a web analytics service operated by Cloudflare Inc. Read the Privacy Policy here: https://www.cloudflare.com/privacypolicy/

Microsoft Clarity analytics Microsoft Analytics is a web analytics service operated by Microsoft Corp. Read the Privacy Policy here: https://privacy.microsoft.com/en-us/privacystatement and terms of use here: https://clarity.microsoft.com/terms

6. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using any of Company, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

7. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and your sign-in credentials — your password or, for accounts that sign in with a one-time code sent by email (such as candidate accounts), access to that email address — including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit text-content, or cancel orders in our sole discretion.

8. Error Reporting and Feedback

You may provide us directly at hello@launchmeloud.com with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

9. Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by launchmeloud.

launchmeloud has no control over, and assumes no responsibility for the text-content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT launchmeloud SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH text-content, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

10. Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms

If you wish to terminate your account, you may simply discontinue using Service.

Stopping use of Service does not delete your data. A candidate profile that is set to Recruiter Visible stays visible to startups until you make it private or ask us to delete your account. To delete a candidate account, email hello@launchmeloud.com from the address you sign in with, as described in section 6 of our Privacy Policy.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

11. Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

12. Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

13. Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

14. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM

15. Refund Policy

Subscription fees are generally non-refundable. However, if you're not satisfied, you may request a refund within 7 days of your initial charge or renewal, provided you have used less than 10% of the AI credits allotted to you for that billing cycle (for example, up to 100 credits on the Launch plan). Once you cross this usage threshold, or once the 7-day window has passed, the charge becomes final and non-refundable.

Approved refunds are subject to a 6% payment processing fee, deducted from the refunded amount to cover non-recoverable transaction costs charged by our payment processor.

Refunds are not available for renewal charges where credits from that renewal have already been substantially used, for add-on credit purchases, or where required otherwise by applicable law (in which case local law governs).

We encourage you to review our plans, features, and credit allotments carefully before subscribing. By completing your purchase, you acknowledge and agree to this refund policy.

16. Cancellation

You may cancel your subscription at any time from your account's Profile > Subscription settings. Upon cancellation, your account will be immediately downgraded to the Free plan, and access to paid Launch features will be restricted in accordance with the Free plan limits.

If you experience any technical issues while cancelling your subscription, please contact our support team using the official support email provided below. Please include your registered account email address and a brief description of the issue so we can assist you promptly.

Cancelling your subscription does not entitle you to any refund, as all subscription payments are final and non-refundable, except where required by applicable law.

17. Project Reservations & Deposits

Some projects listed on LaunchMeLoud let visitors reserve an early-bird discount or a founding spot before the project has launched, by paying a small, refundable amount at checkout (“Reservation Deposit”). Where offered, the Reservation Deposit and the discount it secures are shown to you on the project page and again at checkout before you pay.

A Reservation Deposit is held securely by LaunchMeLoud on the project creator's behalf — it is not paid out to the creator up front. Reserving a spot shows the creator that real demand exists; it does not obligate you to buy anything beyond the Deposit itself, and it is not a purchase of the underlying product or service.

You may cancel a Reservation and request a full refund of your Deposit at any time before the project launches, for any reason, by emailing hello@launchmeloud.com. We aim to process approved refund requests within 10 business days.

If a project creator cancels a project or does not deliver it, LaunchMeLoud will refund the full Reservation Deposit to affected Consumers. If a project does launch, we'll notify you with next steps for using your reserved discount; any timeframe or conditions for doing so will be communicated to you at that time.

For project creators: LaunchMeLoud charges no platform commission on Reservation Deposits. A fixed processing fee of 2.5% of the collected deposits is deducted at payout to cover payment gateway charges and related costs; the remaining amount is paid out to the creator. This fee never reduces a refund owed to a Consumer — refunds of Reservation Deposits are always made in full as described above.

18. Job Seekers & Hiring Startups

LaunchMeLoud lets startups post jobs and find candidates, and lets candidates (job seekers) create a profile, apply for jobs and be suggested to startups as a match. How we collect and share candidate data is explained in section 6 of our Privacy Policy. This section sets out the rules both sides agree to.

A. Our Role

• ✔️ LaunchMeLoud is a platform that connects candidates and startups. We are not the employer, and we do not act as a recruitment agent for either side.
• ✔️ We do not guarantee that a candidate will receive interviews, invitations or job offers, or that a startup will find or hire a candidate. We do not verify every job posting or every candidate profile.
• ✔️ Match scores and AI fit summaries are automated suggestions and may be inaccurate. Each startup makes its own hiring decisions and is responsible for them, and for its own conduct towards candidates.

B. If You Are a Candidate

• ✔️ The information in your profile and applications must be accurate and about you. Your resume and anything else you upload must be your own, and must not include other people's personal data without their permission.
• ✔️ When you apply for a job, you agree that your profile and resume will be shared with the startup that posted it, as shown to you before you apply.
• ✔️ If you set your profile to Recruiter Visible, you agree that startups hiring on LaunchMeLoud can see an anonymous version of your profile, and that a startup can unlock it to see your name, contact details, resume and links without asking you each time. You can make your profile private again at any time.
• ✔️ Using LaunchMeLoud as a candidate is free. No startup may charge you a fee to apply or to be considered for a job listed on LaunchMeLoud — please report any request for payment to us.
• ✔️ We may remove profiles or applications that are false, misleading, abusive or submitted in bulk, and suspend the related accounts.

C. If You Are a Startup Hiring on LaunchMeLoud

• ✔️ Genuine Jobs Only: Jobs you post must be real, currently open roles at your company, described accurately. You must not charge candidates any fee, or use job postings to collect personal data for other purposes.
• ✔️ Use of Candidate Data: You may use the details of candidates who apply to you, or whom you unlock, only to evaluate them for your roles and to contact them about those roles. You must not sell, rent or share candidate data with anyone outside your hiring team, export or copy it in bulk, scrape it, add candidates to marketing lists, or use it for any other purpose.
• ✔️ Your Responsibility: Once you receive candidate data, you are responsible for handling it securely and lawfully under the privacy, data protection and employment laws that apply to you, including laws against discrimination in hiring. You must delete candidate data you no longer need, and respond to candidates' requests about their data as the law requires.
• ✔️ Shared Profile Links: Read-only profile links are for your hiring team only. They expire and must not be published or shared outside your company.
• ✔️ Contacting Candidates: Contact candidates only about genuine roles, and respect a candidate who declines an invitation or asks not to be contacted.
• ✔️ Unlocks & Credits: Unlocking a candidate uses your LaunchMeLoud credits. An unlock gives you access to that candidate's details; it does not mean the candidate will reply, accept an invitation or apply. Credits used for unlocks are not refunded because of a candidate's response, their lack of response, or changes they later make to their profile.
• ✔️ Enforcement: If you misuse candidate data or break these rules, we may remove your job postings, revoke your access to candidate data, and suspend or terminate your account without a refund, in addition to any other remedy available to us or to affected candidates.

19. Products Requiring Licenses or Permits

Some categories of products and services can only be sold legally with a specific license, permit or registration — for example food and beverages, homemade or handmade edible items, and other consumables (such as an FSSAI license or registration in India, or the equivalent food safety approval where you operate).

• ✔️ Startup's Responsibility: If you list a project or startup in such a category, you are solely responsible for obtaining, maintaining and displaying every license, permit and registration required by law, and for complying with all applicable food safety, labelling, hygiene, packaging and consumer protection rules.
• ✔️ No Verification by LaunchMeLoud: We do not check, verify or certify whether a startup holds the licenses or permits its category requires. A listing appearing on LaunchMeLoud does not mean it is licensed, approved or endorsed by us.
• ✔️ No Liability: LaunchMeLoud is not responsible or liable for the quality, safety, ingredients, allergens, labelling or legality of any food, edible or other regulated item offered by a startup listed on our platform, or for any illness, injury, loss or damage arising from it. Any such claim must be made against the startup that offered the item.
• ✔️ Removal: We may remove a listing, cancel related Reservations (with refunds handled as described in section 17) or suspend an account if we have reason to believe the startup lacks a required license or is breaking the law.

20. Contact Us

Please send your feedback, comments, requests for technical support or cancellation and refunds:

By email: hello@launchmeloud.com.